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IMPORTANT: Effective immediately until November 2026 or upon the return of the incumbant.

DEADLINE TO APPLY: February 27, 2026

JOB SUMMARY UNDER THE DIRECT SUPERVISION OF THE OPERATIONS MANAGER OF CONTINUING EDUCATION, TO PERFORM VARIOUS ADMINISTRATIVE TASKS FOR THE SERVICES OF THE CENTRE OF CONTINUING EDUCATION.

DUTIES AND RESPONSIBILITIES

• Welcome and assist prospective and current students by responding to inquiries in person, by phone, and by email in a polite, professional, and timely manner, in both English and French.
• Serve as a primary point of contact for students enrolled in the Centre for Continuing Education, providing guidance and referring them to the appropriate resource or staff member when needed.
• Provide clear and accurate information related to admissions, programs, courses, schedules, and student services.
• Provide administrative support to program coordinators and managers, of various educational programs and courses, including Recognition of Prior Learning services (RAC), such as: o Prepare, organize, and distribute materials for information sessions, interviews, and assessments to ensure a positive and well structured student experience.
• Prepare aptitude test materials and invigilate in-person testing sessions, ensuring a fair, respectful, and supportive testing environment for applicants.
• Monitor the student Brittain Hall lounge to help maintain a welcoming environment.
• Ensure classrooms are open and ready for instructors and students.
• Assign student lockers upon request.
• Provide administrative support to program coordinators and managers: o including document archiving, o requisitions, invoices, o and bi-weekly time management and attendance.
• Prepare AEC attestations and other certificates for students upon completion of their programs.
• Assist with the planning and organization of student-focused events such as welcome activities, information sessions, and graduation ceremonies.

• Liaise with internal College service units (Registrar's Office, Financial Services, ITS, Security, etc.) to ensure timely support of student and program needs.

• Develop a schedule to carry out the above listed activities independently in a timely and efficient manner.

• Participate in departmental meetings.
• Perform other related duties as assigned by the Manager in support of students and departmental operations.

EDUCATION: To have a diploma of vocational studies (DEP) with appropriate specialty or a secondary school diploma (DES) or have a diploma or an attestation of studies which is recognized as equivalent by the competent authority and have at least one (1) year of pertinent experience.

SPECIFIC REQUIREMENTS

• Minimum 3 years of pertinent experience preferred
• Proven track record in general office procedures
• Excellent written and oral communication skills
• Ability to deal politely, efficiently and effectively with people
• Strong organizational skills
• Proven track record to work independently and under time pressure
• Overtime and evening work may be required occasionally
• Knowledge about Continuing Education programs, courses and processes an asset
• Ability to work with CLARA and SOCRATE systems an asset
• Ability to demonstrate/apply a high level of confidentiality to all tasks
• Basic French and Advances English ability
• Word (intermediate) and Excel (basic) knowledge

Required Tests:

Testing may be required to demonstrate knowledge of:Testing may be required to demonstrate knowledge of: - French (Basic oral and written) - English (Advanced oral and written) - Word (intermediate) - Excel (basic)

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Primary Address

21 275 chemin Lakeshore
Ste-Anne-de-Bellevue, Quebec, H9X 3L9